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University User Guide
Resources and Contact us
Resources and Contact us

Learn where to find the right resources and how to contact us.

Lea Chlapowski avatar
Written by Lea Chlapowski
Updated over a week ago

๐Ÿ‘‰ I am a student, academic or member of the university's staff and I have questions on your features/content, how can I reach out to you?

First of all, you will find a collection of articles on all our features on the page "Discover our features and upgrade your research".

You can also check out the tutorial videos on our University user guide.

Still have questions? Contact us using the live chat on the bottom-right side of the page. Our team will reply to you as soon as possible.

โฐ Please keep in mind that our team is based in Paris and we are online from 9am to 6pm (CET). If we are not available, our AI Assistant FIN, can help answer your questions using Artificial Intelligence.
If FIN is not able to answer the question, leave us your email address and weโ€™ll get back to you as soon as possible to solve the issue.

๐Ÿ‘‰ I have a question regarding our access to Jus Mundi

You can again contact us via the live chat or directly via e-mail at care@jusmundi.com

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